Guests frequently praise the hotel's excellent location, often highlighting its proximity to key attractions and scenic views, particularly over the harbour. Positive comments also extend to the helpful and friendly staff, the cleanliness of the rooms, and the quality of the breakfast, with specific mention of good coffee and fresh fruit. Secure parking facilities, including underground options, were also appreciated.
However, several guests noted consistent concerns. A significant number of reviews mention steeply sloping ceilings in some rooms, which can pose a hazard, especially when getting out of bed. Issues with the showers, including difficulty in operation, were also reported. Some guests found the breakfast to be basic or disappointing, and a few mentioned that parking was an additional cost. The hotel's accessibility and visibility, particularly for those relying on satnav, were also raised as potential challenges.
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