Guests frequently praise the hotel's tranquil, natural surroundings, with many appreciating the peaceful ambiance and opportunities to enjoy the outdoors. The staff is often described as welcoming, helpful, and accommodating, contributing positively to the guest experience. Rooms are generally noted as comfortable and spacious, with some highlighting pleasant mountain views. The availability of breakfast, particularly for its value and the scenic enjoyment it can offer, is also a recurring positive point.
However, some guests have expressed concerns regarding cleanliness, specifically noting issues with mold in bathrooms. While breakfast is generally seen as good value, the quality of the products has been questioned by some. Additionally, comfort levels, particularly with beds, have varied, and the lack of air conditioning has led to issues with mosquitos for some visitors. A few guests also mentioned that noise from passing vehicles could be disruptive.