This hotel is celebrated for its exceptional guest experience, with numerous visitors highlighting the outstanding service and welcoming atmosphere. Reviewers consistently praise the friendliness and professionalism of the staff, with specific mentions of Dany, William, Christian, and Pedro for their "warm and kind approach" (Nnamdi). Guests also commend the hotel's prime location, "close to everything" (Andrada), and the overall safety and tranquility of their stay. The modern and stylish facilities, including "speaker in the room, amenities and cleanliness spot on" (Bogdan), contribute to a pleasant and memorable experience. The rooftop restaurant is noted for its relaxed and elegant ambiance, and the cleanliness of the rooms, along with convenient services like complimentary laundry, further enhance the positive impressions.