Guests consistently praise the hotel's exceptional staff, describing them as helpful, hospitable, and accommodating across all interactions. The property itself is frequently noted as lovely and charming, with an appealing old-school atmosphere. Many reviewers highlighted the excellent breakfast, appreciating its variety and elegant presentation, as well as the overall quality of the dining experience. The hotel's location is also seen as a positive, offering a pleasant district with character despite being a walk from the city center.
While the majority of feedback is overwhelmingly positive, a few guests noted minor areas for improvement. One reviewer found the dinner service at the restaurant to be disappointing, not aligning with the hotel's otherwise high standards. Another common concern, though infrequent, was a slightly musty or dusty smell in some rooms, potentially linked to carpets, which guests believed could be an easy fix.