Guests consistently praise the hotel's exquisite design, utilizing high-quality materials and showcasing elegant, modern interiors that blend seamlessly with historic charm. Reviewers frequently highlight the exceptional comfort of the beds, the delicious breakfast offerings featuring local produce, and the personalized, helpful service provided by the staff. The beautiful rooms, particularly those with impressive views, are a significant draw, contributing to a memorable and enjoyable stay for many visitors. While overwhelmingly positive, some guests noted minor areas for improvement. A common suggestion was the absence of a small refrigerator in rooms. For those with larger luggage, the hotel's location in the heart of the old town can present accessibility challenges. Additionally, one reviewer expressed disappointment regarding the spa facilities, suggesting they do not meet expectations for a "spa hotel" and are perhaps misadvertised given their limited size and additional charges.