Guests consistently praise the hotel's stunning location, often highlighting breathtaking lake and mountain views from rooms, the pool, and restaurant areas. The food, particularly the breakfast, receives frequent positive mentions, as do the helpful and gracious staff. Amenities like the pool, spa, and private lake access with provided kayaks are also well-regarded, and the availability of free parking and shuttle services adds to the convenience.
However, several guests noted that the hotel, particularly the apartments, could benefit from an upgrade, describing some furnishings and decor as older. A recurring concern is the lack of air conditioning, which, combined with open windows, led to issues with noise and smoke infiltration for some. Additionally, a few reviewers felt the pricing didn't fully align with the amenities offered.