Guests consistently praise the hotel for its exceptionally warm and friendly welcome, making them feel at home. The staff are frequently described as polite, helpful, and professional. The food, including both dinner and breakfast, receives high marks for being excellent, hearty, and of very good quality. Rooms are noted as being new, fresh, clean, quiet, and well-equipped, with comfortable beds and spacious showers. Ample parking is also appreciated. All reviews provided rated the hotel a perfect 10/10, and in each instance, guests explicitly stated there was "nothing to complain" about or that "everything was perfect." Therefore, no areas for improvement were identified in the provided feedback.

Guests consistently praise the hotel's excellent staff, describing them as very nice and friendly. The hotel's location in the old town is also highlighted as a significant strength, appreciated for its convenience. However, some guests noted minor issues. One reviewer experienced technical problems with the TV and internet, though this was addressed with a complimentary dinner. Another mentioned that the elevator was a bit problematic. The presence of a downstairs restaurant was also noted as not entirely fitting with the historic ambiance of the building.

Guests frequently praise the hotel's excellent location, finding it convenient for accessing the city and nearby amenities. The check-in process is often highlighted as a significant strength, described as straightforward and efficient, with many appreciating the self-check-in option. Positive comments also extend to the cleanliness of the rooms, the availability of useful in-room amenities like microwaves and kettles, and the quality of the breakfast offered. Secure parking is another appreciated feature for those traveling by car. A recurring concern for guests is the lack of air conditioning, which can be an issue during warmer periods. Some guests have also noted noise from the street, particularly from trams, although earplugs are provided and often effective. While generally positive, a few reviewers mentioned that the cost of breakfast might be high for the selection offered, and one comment pointed to a noticeable smoke smell from a designated smoking room.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.