Guests frequently praise the hotel's exceptional location, often described as central and within walking distance of various activities and amenities, including ski lifts. The spaciousness of the rooms, coupled with spectacular views of the Rhone valley, is a recurring highlight. Many reviewers also commend the friendly and efficient staff, the quality and extent of the breakfast offerings, and the cleanliness and functionality of the spa facilities, which include a sauna, steam room, and jacuzzi. The availability of well-equipped kitchens in rooms is also a noted positive.
However, some guests have raised concerns regarding the hotel's Wi-Fi and internet connectivity, with some experiencing a lack of internet access in their rooms. Noise levels due to a lack of soundproofing have also been mentioned, as has a general observation that the property might be a bit dated. Additionally, one reviewer found the price to be a negative aspect.