Guests consistently praise the hotel's exceptional staff, describing them as friendly, helpful, and professional, contributing to a welcoming and enjoyable stay. Many appreciate the convenient amenities such as onsite laundry and complimentary parking. The spacious rooms, beautiful mountain views, and delicious breakfast, particularly the muesli, are frequently highlighted as positive aspects. The hotel's excellent access to public transportation, including a free bus pass to the city center, is a significant advantage for exploring the area.
While overwhelmingly positive, some guests noted that the location is not central, requiring a bus ride into town, though convenient transportation options are readily available. A minor concern was raised about the cost of coffee pods for the in-room coffee maker. Additionally, one reviewer mentioned an issue with the smell of the towels.