Guests consistently praise the hotel for its serene and peaceful atmosphere, offering a truly relaxing experience. Many highlight the exceptional cleanliness and comfort of the rooms, often complemented by breathtaking mountain or valley views. The friendly and approachable staff, including the resident Nuns, are frequently mentioned as a significant positive. The value for money, particularly regarding meals, and the unique blend of modern facilities within a historic setting are also points of appreciation.
However, some guests noted limitations concerning accessibility and amenities. A common concern is the lack of convenient public transport access, making private transportation highly recommended for exploring the area or engaging in activities like skiing. While breakfast is generally considered good, a few reviewers found it basic with limited options, and some rooms, though clean and well-maintained, feature older facilities.