Guests frequently praise the hotel's excellent food offerings, with many highlighting the wonderful and varied breakfast selections. The overall ambiance, cleanliness, and spacious rooms are also commonly appreciated. Positive comments often mention the relaxing atmosphere and enjoyable spa facilities, particularly the Roman-style section.
However, several guests noted that the hotel's facilities, especially rooms and bathrooms, are showing signs of wear and would benefit from renovation and updating. Some rooms experienced issues with electricity, plumbing, or heating, requiring attention. Additionally, a few reviews mentioned a lack of in-room amenities like kettles, and challenges with spa accessibility for non-Spanish speakers, including staff communication and the provision of towels.
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